ResponseNow is a medical monitoring company that makes the Belle mobile medical alert systems and in-home monitoring systems designed to protect seniors. The companies medical alert devices come with many different options and features that include fall detection and GPS tracking services. Their services are available nationwide. The mobile units use AT&T’s network to contact the operators. With flexible service plans – monthly, quarterly or annual, and no fee to purchase the unit upfront, it sounds like a deal to me.
You can Choose Between Three Different Models
After personally receiving the Belle to test, I can say it’s very sleek, super easy to use, and you can easily keep it in your front or back pocket, purse, or hip pouch. If you plan on wearing it always, you can quickly attach the pendant, so it hangs around your neck. I asked @SandySenior to unbox the Belle and try it out.
About ResponseNow Medical Alert Systems for Seniors
- Belle is a lightweight and shower-safe medical alert device that has simple and easy to use; it has a battery that can last up to 30 days on a single charge.
- The Belle+ has some additional protective features like fall detection and tracking of the device. You’ll have to charge this device every 5 days.
- The In The Home is your traditional medical alert system with monitoring; it’s also waterproof and includes monitoring your spouse for free. You can get a lockbox; this is helpful if, in an emergency, the first responders can get into the home via a lockbox code provided by the ResponseNow operator team. This could save your door frame from being broken.
All of the devices have a 2-way speaker and microphone that lets you speak to the operator at any time 24/7; you aren’t penalized or punished for using the service excessively.
Once you decide which model you want, simply purchase it from the website and choose the monitoring subscription. ResponseNow will send instructions with the unit, which includes charging the unit before use and testing it by pushing the call button. I recommend calling to activate with the company on the line to answer any questions you may have.
The systems come with a lifetime replacement warranty which includes the battery and if needed they will repair the equipment free of charge.
Check out the Unboxing of the Belle.
How Much Do They Cost?
When you choose your plan, ResponseNow will charge you every month. You can save some money, up to $60, if you choose the annual plan. Here we quickly breakdown the cost of each ResponseNow medical alert systems.
Belle This is a basic medical alert device. It costs between $34.95 and $39.95 per month. It works out to be $113.85 for the quarter and $419.40 annually. Adding a protection plan or lockbox will increase the price some.
Belle+ This advanced device works the same as the Belle, but has some extras that most will want, including fall detection – the pendant has technology that automatically detects changes in your motion and reacts accordingly. You can wear this safely in the shower, you can take it on the road, It costs a little more at $44.95 to $49.95/month. It has a loud 2-way speaker/microphone, you can activate the device by pushing the button or if you fall, the device will call the monitoring service automatically. This is helpful because if you hit the ground, your cellphone may break, the battery may come out, or slide across the floor, too far to reach to call 911. Having the backup Belle+ could save your life or reduce your time on the ground without help.
In The Home If you don’t plan on leaving much or taking your medical alert device on the road, you can get the home version, it doesn’t require charging, the pendant battery lasts 3-5 years, you need to have a landline because the home system uses the home phone line to connect to the monitoring center. The pendants are shower-safe, and you can get a free pendant for your spouse. They have an alternate pendant that has fall detection built-in for added safety and peace of mind. You can also request a lockbox to house a spare-key for emergency first responders.
|Belle||Belle+||In The Home|
|Pricing||$34.95 – $39.95||$44.95 – $49.95||$29.95 – $24.95|
|Range||Anywhere in U.S.||Anywhere in U.S.||500 feet|
|Battery||Up to 30 days||Up to 5 days||A/C Power (backup battery-24 hrs)|
|Reminders||Text and/or email||Text and/or email||–|
|Fall Det||No||Yes||Available – $11.95/month|
|Pendant||Necklace only||Necklace only||Necklace and/or wristband|
What Will Every Customer Receive?
- Order shipped same-day via USPS Priority Mail. All 2-3 days for delivery.
- Welcome Call upon receipt of system
- Detailed setup instructions.
- 30-day money-back guarantee.
- No long-term contracts.
- No equipment to buy.
- Ability to cancel anytime for any reason, simply return the equipment.
- Pro-rated refunds are available for Quarterly and Annual plans.
Why Would You Want A Medical Alert Device like Belle?
If you fall, you may need someone close-by, possibly a neighbor or caregiver, to help you get back up. It’s not hard to lose your balance as we grow older; when we go from lying to sitting to standing can be disorienting. Another scenario that commonly occurs is – at night when your eyes have to adjust from dark to light quickly; this can cause some issues. Some falls will require you to be seen by a medical professional to ensure that you haven’t broken or sprained a limb.
Let’s agree that the medical alert device doesn’t prevent accidents from happening, but they are easier to use than some cell-phones if you actually hit the ground. The time on the ground alone if you fall and break something without your landline or mobile phone nearby can be crucial.
The units are also useful; if you “thought” you heard someone outside of your home trying to break in, or you hear someone break into your home, you can call the operator. If a loved one is experiencing signs of dementia and related disorders, they may have episodes where they forget who they are, where they are, or may wander away from home. The location technology would help provide peace of mind for a child caring for their parent or a caregiver who can’t be present 24 hours a day, every day.
If you are a travelling type, have confidence to get into your vehicle or RV and take your trip, knowing that you are never alone as long as you have your Belle.
How Does it Work?
- Press the Call Button – This activates the Belle for any emergency big or small by pressing the unit’s call button.
- Talk to the Operator – Operators are on stand-by 24/7 and ready to help you with any situation you are having. You will communicate with the monitoring center directly through Belle’s powerful two-way speaker and microphone.
- Help is on the Way – After speaking with the operator about your options, you’ll get an appropriate level of response whether you’re at home or on the road. Help can include emergency medical services or a friend.
One of the things I really like about having the monitoring service is: since not every emergency requires the police to show up, I avoid calling them unless I recognize a true emergency. I imagine a senior who is home alone may feel the same, but think about you would call if you were suspicious about something or suddenly get afraid. This is where the ResponseNow really comes in handy, the battery is much more dependable than a cellphone battery that has to constantly stay charged.
The ResponseNow team will stay on the phone with you until you are safe. The device will actually send you a text and or an email when the battery reaches 20%, if it drops to 10%, the team will call you to remind you to charge your device.
They are motivated to make sure you have a working device and that you are using it, this justifies the monthly charge. You won’t be pressured to lock in to a long-term contract and if you wanted to cancel a pre-paid annual plan midway through, ResponseNow is happy to refund you to pro-rated amount. When you’re done using the service, simply return the equipment.
Special Offer for New Customers
If you wanted to get started today, ResponseNow runs a special offer: Order now to receive. Free Month of Service, FREE Activation, Free Equipment, Free Shipping. The offer is good for any service (Belle/In The Home/Belle+) and on any plan (Monthly, Quarterly, Annual). Cancel anytime. No price increases and no equipment to buy.
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Frequently Asked Questions
1.) Can I take this anywhere?
You can take this anywhere in the U.S. where there is adequate cell coverage.
2.) I don’t have a cellphone, Can I still use it?
Yes, Belle works completely independant if you have a cellphone or not.
3.) How do I know it’s working?
The Belle automatically checks in daily on its own, reporting battery level and cell signal strength, you can also self test it anytime
4.) How often do I charge it?
Charge Belle every 2-3 weeks for about 3 hours.
5.) I’m not sure where I am, can the Belle find me?
The operators are to triangulate Belle’s approximate location using available cell data, they can activate this feature if the customer is unsure where they are.
6.) Can I take Belle in the shower?
Yes, go ahead and enjoy your shower, but don’t submerge it in the bathtub!
7.) How Do I pay for it? What is the cost?
You can use any credit card or debit card. The plans are available with monthly, quarterly or annual payments, with discounts for long-term agreements. You can cancel anytime, with prorated refund.
8.) How do I cancel?
You are able to cancel any time on any plan, You can easily return your equipment to ResponseNow, they will turn off billing.
9.) Where are the operators?
Two monitering centers standing by 24/7, one is in Ogden, UT, the other is in Boise, ID.
10.) Does this have GPS?
The Belle is purely a cellular device meaning no GPS. For your information, GPS usually requires a line-of-site to communicate, limiting indoor functionality and requiring more frequent recharging.
11.) I’m ready, How do I get one?
Place your order on their website by clicking here.
12.) Do you have other types of Help Buttons?
Yes! The Belle+ and In the Home Systems are available. Belle+ features fall detection and device tracking for an additional $10/month compared to Belle. The unit requires charging every 2-3 days due to higher power consumption. The traditional In the Home system is a good option if you stay home most of the time; it only has a 500-foot radius and requires you have a landline to connect to operators.